Course overview
The Workplace Mental Health First Aid Course Level 3 is designed to equip participants with the knowledge and skills to identify, understand, and respond to signs of mental health issues in the workplace. This comprehensive course aims to promote a healthier work environment by training individuals to support colleagues experiencing mental health challenges, ensuring they receive appropriate care and assistance.
What you'll learn
Throughout this course, participants will gain:
- Understanding Mental Health:
- Definitions and explanations of mental health and mental ill health.
- The impact of mental health issues on individuals and workplaces.
- Common mental health conditions (e.g., depression, anxiety, stress, bipolar disorder).
- Recognizing Signs and Symptoms:
- Identifying early signs and symptoms of mental health issues.
- Understanding the risk factors and triggers.
- Awareness of stigmas associated with mental health.
- Providing Initial Support:
- Approaches to communicate effectively with someone experiencing a mental health crisis.
- Active listening and supportive communication skills.
- Practical steps to take when providing initial help.
- Practical Interventions:
- How to create a supportive environment in the workplace.
- Basic intervention strategies and techniques.
- Guidance on when and how to refer individuals to appropriate professional help.
- Self-Care and Resilience:
- Techniques for maintaining your own mental well-being.
- Strategies to build resilience and manage stress.
Course requirements
- Age Requirement: Participants must be at least 18 years old.
- Language Proficiency: A good understanding of English is essential to participate in discussions and assessments.
- No self-study is required outside the guided teaching hours.
Who this course is for
This course is ideal for:
- Managers and Supervisors: Individuals responsible for teams and employee welfare.
- HR Professionals: HR staff looking to enhance their understanding of mental health in the workplace.
- Health and Safety Officers: Personnel tasked with ensuring workplace safety and health.
- Employees: Any employee interested in becoming a Mental Health First Aider.
- Community Leaders: Individuals involved in community support and leadership roles.
Course certification
Successful candidates receive a Qualsafe Level 3 Award in Mental Health First Aid in the Workplace (RQF) eCertificate.
Course assessments
Assessment is a 40-minute multiple-choice paper, with a pass mark of 18 out of 25. Your instructor will explain the assessment arrangements.
